Innovation and customer satisfaction are at the heart of our DNA
Innovation
In order to be the constant driving force behind the transformation of your professions, we have placed innovation at the center of our approach. Septeo's strategy is based on sustained and regular investment and on pooling the resources and skills of all the group's entities.Every day, more than 250 engineers are committed to making our software and services the best performing. Our expertise allows us to offer the most relevant and comprehensive technologies, adapted to your constantly evolving needs
Customer satisfaction
The desire to place our customers at the heart of our offers provides us with in-depth knowledge of their professions and a detailed analysis of their issues. This logic of proximity is deployed in each of our companies, in particular through the Customer Lover label which reflects our requirement for customer satisfaction. This approach gives us the means to understand changes in professions in real time and to offer solutions that are a closest to the needs of our customersAs such, the group's companies are ISO 9001 certified. Satisfying all of our customers is our top priority.
Customer Lover
The quality of the customer experience is at the heart of our values and it is a strategic place in the success of our group.
The quality of the experience lived by our customers through our solutions and services is a fundamental issue for all the companies of the Septeo group. This is the reason why we created the Customer Lover label.
A common framework that requires us to challenge ourselves on a daily basis on the quality of our support, the performance of our products, the ergonomics of our solutions and the excellence of our support services.
A common framework that requires us to challenge ourselves on a daily basis on the quality of our support, the performance of our products, the ergonomics of our solutions and the excellence of our support services.